Sisällysluettelo:
“…Preface / Eija Vähälä -- Designing services with innovative methods / Satu Miettinen --
Service design as an emerging field / Birgit Mager --
Service design in the age of networks and sustainability / Ezio Manzini -- Service designers' methods / Satu Miettinen -- From interaction to service / Stefan Holmlid -- Developing
service design education / Katri Ojasalo, Jukka Ojasalo -- Can designers help deliver better services? …”
Tallennettuna: